API Terms of Service

1. The service

The API returns AI-generated chart analysis — a structured trade setup (direction, entry, stop, targets, conviction) and an optional graded outcome for each setup. It is provided on a subscription basis under a plan (starter, growth, or scale) agreed in your order or invoice.

We may improve the underlying model, methodology, and scoring over time. The response contract (the documented JSON fields in the API docs) will be kept backward-compatible; new fields may be added and should be ignored if unused. Breaking changes get a new versioned endpoint and reasonable notice.

2. Not financial advice

The API output is information, not financial advice. It is not a recommendation, solicitation, or offer to buy or sell any instrument. Trading carries substantial risk of loss. Client is solely responsible for every decision made using the output and for compliance with the laws and licensing of its own jurisdiction and end users. We are not a broker, adviser, or fiduciary.

If Client redistributes or displays output to its own users, Client must show an equivalent "not financial advice" disclaimer and not present the output as a guaranteed result. Graded outcomes describe past signal performance and do not predict future results.

3. API keys & security

• Keys (prefix juice_live_) are confidential and grant billable access.
• Client is responsible for all usage under its keys and must keep them secret (server-side only; never embed in a public app, repo, or browser).
• Report any suspected leak immediately; we will revoke and reissue. We may revoke a key without notice if we reasonably believe it is compromised or being used in breach of these Terms.
• One account's keys may not be shared across separate legal entities or resold as raw key access without a written reseller agreement.

4. Acceptable use

Client must not:

• exceed, evade, or attempt to bypass plan quotas or rate limits (e.g. key rotation to multiply burst capacity);
• reverse-engineer, probe, or attempt to extract the underlying prompts, methodology, knowledge base, or model weights;
• use the API to build or train a competing analysis/model service;
• submit unlawful content, or content Client lacks the rights to send;
• resell, sublicense, or white-label the raw API without our written consent;
• use the service in any way that overloads, disrupts, or degrades it for others.

We may suspend access for material or repeated breach, or where required by law or by our upstream providers.

5. Quotas, rate limits & billing

• Monthly quota: total successful analyses per calendar month, per your plan. Quotas reset on the 1st (UTC). The live count is in each response's usage object.
• Burst limit: a per-minute request cap per key (see the API docs). Exceeding it returns 429 and is not billed.
• What counts: only a successful 200 analysis that returns a setup is billed. 422 no_setup, 429 rate_limited, 402 quota_exceeded, 502 upstream_error (auto-refunded), and 5xx errors do not consume quota.
• Billing: fees are invoiced in euro (€) per the agreed plan, in advance for the period stated on the invoice. Payment is due per the invoice terms. Overdue accounts may be suspended. Usage beyond quota is blocked (402) rather than auto-charged unless an overage rate is agreed in writing.
• Fees are non-refundable except where required by law or expressly stated here.

6. Service level (SLA)

We target 99.5% monthly availability of the API, measured as successful processing of well-formed, authenticated, in-quota requests, excluding:

• scheduled maintenance (announced in advance where practical);
• failures of upstream providers (e.g. the model provider) outside our control;
• Client-side issues, misuse, or breaches of these Terms;
• force majeure events.

"Availability" excludes 4xx responses (which reflect the request, not an outage). This SLA is a target for our launch phase; any service credits are discretionary and granted as account credit, not cash, unless a separate signed agreement states otherwise.

7. Data

• Inputs (chart images, symbol/timeframe, your reference label) are processed to produce analysis and may be sent to our model provider for that purpose. Do not submit personal data or confidential information you are not permitted to share.
• Signals we generate for Client are stored to power outcome tracking and Client's own lookups, and are kept private to Client's account.
• We may process aggregated, de-identified usage metrics to operate and improve the service.

8. IP & ownership

The API, model orchestration, prompts, methodology, knowledge base, and software are our exclusive property. These Terms grant only a limited, non-exclusive, non-transferable right to call the API and use its output for Client's business during the subscription. Client owns its own input charts and its downstream products; nothing here transfers our underlying IP.

9. Warranties, liability & changes

• The API is provided "as is" without warranties of any kind, including accuracy, profitability, fitness for a particular purpose, or uninterrupted operation, to the maximum extent permitted by law.
• To the maximum extent permitted by law, our total aggregate liability arising from the service is limited to the fees Client paid in the 3 months before the event giving rise to the claim. We are not liable for trading losses, lost profits, or indirect/consequential damages.
• We may update these Terms; material changes will be notified by email or in the docs. Continued use after the effective date constitutes acceptance.
• Either party may terminate for convenience at the end of a paid period, or immediately for material breach. On termination, keys are revoked and access ends.

Questions, key issues, or incident reports: contact your account email on file.